Privacy Notice
Introduction
This Privacy Notice explains how Cambridge Management Sdn. Bhd. and Cambridge Training Sdn. Bhd. (collectively referred to as “CMCT”, “we”, “our”, or “us”) collect, use, disclose, process, and protect your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.
This Privacy Notice applies to personal data collected through our website, online platforms, training registrations, consultancy services, events, marketing activities, recruitment, and any other interactions with CMCT.
Purposes for Collection of Personal Data
CMCT may collect and process your personal data for purposes including, but not limited to:
- Managing enquiries and customer support.
- Processing registrations for public and in-house training programmes, workshops, seminars, conferences, webinars, coaching, and consultancy services.
- Processing HRD Corp claim process and other funding-related matters, where applicable.
- Registering participants with regulatory or certification bodies, including DOSH, HRD Corp, EiMAS, ST-Energy, PERKESO EIS, MBOT, and other relevant authorities where required.
- Issuing quotations, invoices, receipts, certificates, transcripts, attendance records, and other training-related documentation.
- Managing participant attendance and learning records.
- Communicating course schedules, confirmations, reminders, changes, and post-training follow-ups.
- Conducting customer satisfaction surveys and collecting feedback to improve our services.
- Managing recruitment and employment applications.
- Administering events, competitions, promotional campaigns, and corporate engagements.
- Maintaining internal business records and customer relationship management.
- Improving our website, digital platforms, and service offerings.
- Complying with legal, contractual, accreditation, regulatory, and statutory obligations.
- Preventing fraud, ensuring security, and protecting CMCT’s legitimate business interests.
- Publishing photographs, videos, testimonials, success stories, or event highlights for promotional purposes, where appropriate. (collectively referred to as the “Purposes”)
Collection of Personal Data
CMCT may collect personal data directly from you through our website, online forms, emails, telephone conversations, WhatsApp, social media platforms, event registrations, surveys, training enrolment forms, consultancy engagements, recruitment applications, or any other lawful means.
The personal data collected may include, but is not limited to:
- Full name
- NRIC/Passport number (where required)
- Company or organisation name
- Job title
- Business address
- Email address
- Telephone or mobile number
- Billing information
- Training and certification records
- Professional qualifications
- Photographs and video recordings captured during training or events
- Any other information voluntarily provided to CMCT.
Disclosure of Personal Data
CMCT may disclose your personal data to:
- Cambridge Management Sdn. Bhd. and Cambridge Training Sdn. Bhd.
- Our employees, trainers, consultants, facilitators, assessors, moderators, and authorised representatives.
- Government agencies, accreditation bodies, certification bodies, professional organisations, and regulatory authorities where required.
- DOSH, HRD Corp, EiMAS, ST-Energy, PERKESO EIS, MBOT, and other relevant authorities where required for registration or compliance purposes.
- Payment processors, IT service providers, cloud hosting providers, auditors, legal advisers, and other professional service providers.
- Any other third party where disclosure is required by law or where you have provided your consent.
CMCT will only disclose personal data where necessary for the Purposes described in this Privacy Notice.
Security of Personal Data
CMCT is committed to protecting your personal data by implementing appropriate administrative, technical, and physical security measures to prevent unauthorised access, disclosure, misuse, alteration, or loss.
Your personal data will only be retained for as long as necessary to fulfil the Purposes or as required by applicable laws, regulatory requirements, or contractual obligations. When personal data is no longer required, it will be securely deleted or destroyed in accordance with CMCT’s document retention practices.
Your Rights
Subject to the PDPA, you may request to:
- Access your personal data.
- Correct inaccurate or incomplete personal data.
- Update your personal information.
- Withdraw your consent (where applicable).
- Request deletion of your personal data where legally permissible.
Contact Us
For any enquiries regarding this Privacy Notice or your personal data, please contact:
Cambridge Management Sdn. Bhd. / Cambridge Training Sdn. Bhd.
Email: training@cammgnt.com
Telephone: +603 – 6241 5211
Address: 33-3A-1, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong Utara, 52100 Kuala Lumpur, Malaysia
Consent
By providing your personal data to CMCT or by using our website and services, you acknowledge that you have read, understood, and agreed to the collection, use, disclosure, and processing of your personal data as described in this Privacy Notice.
Changes to this Privacy Notice
CMCT reserves the right to amend or update this Privacy Notice from time to time. Any revisions will be published on our website and shall take effect immediately upon publication unless otherwise stated.
Copyright
© Cambridge Management Sdn. Bhd. & Cambridge Training Sdn. Bhd.
All Rights Reserved.
No part of this website or its contents may be reproduced, distributed, transmitted, or stored in any form without the prior written consent of CMCT, except for personal and non-commercial use with proper acknowledgement of CMCT as the source.